Help

ANGEL HELP CENTER

When will my order ship?
Online orders placed before 5pm CST will ship within 5-7 business days.
Is Saturday delivery an option?
Saturday delivery is available.
How much does shipping cost?
Shipping is a flat rate of $10 per order. Orders over $125 ship FREE!
Can I track my order?
Customers in the Continental USA will be sent an order confirmation email containing the tracking number, if an email was provided during the ordering process.
Returns and Exchanges
Angels & Company offers returns on full priced items within 30 days of ship date.
***Items must be in good condition with original tags and packaging.
We do not offer exchanges. If you'd like to exchange your order, please request a return and then place a new order.
Sizing Chart
Angels & Company runs true to size! If anything is running larger or smaller than usual, it will be noted in the product description.
Privacy Policy
WHAT IS A PRIVACY POLICY?
This Privacy Policy (“Policy”) explains how Angels & Company, LLC (“Angels & Company” “we” or “us”) collects, uses, discloses, and retains your personal information through our website and other online products and services that link to this Policy (collectively, the “Services”), or when you otherwise interact with us.
WHAT PERSONAL INFORMATION WILL ANGELS & COMPANY USE?
The types of personal information we collect about you depend on your interactions with us and are described in more detail below. The types of personal information we collect directly from you may include your name, email address, postal address, phone number, gender, birthday, marketing preferences, product preferences, account information (such as account password), payment information, and information you provide to Customer Service.
WHY DOES ANGELS & COMPANY NEED PERSONAL INFORMATION?

We collect personal information directly from you, when you engage in any of the activities listed below

  • Place an order from our website.
  • Return an item or make an exchange from a previous purchase
  • Inquire about our products or services
  • Contact us to request assistance or provide feedback, including correspondence with Customer Service
  • Create an online account and profile
  • Subscribe to receive our emails
  • Enter a contest or sweepstakes
  • Participate in a marketing survey, promotion, or event
  • Participate in Angels & Company social media including ratings & reviews and stories.
CAN ANGELS & COMPANY AUTOMATICALLY COLLECT PERSONAL INFORMATION?

We automatically collect personal information when you access and use our Services. The types of personal information we collect may include:

  • Networking and device information, such as your browser type, hardware model, operating system version, IP address, unique device identifiers, and language settings
  • Information about your activity on our Services, such your access times, pages viewed, the routes by which you access our Services, and your use of any hyperlinks available within our Services
  • Information about your purchases or transactions with us, including records of products or services you have purchased, returned or are considering purchasing from us
Information collected via cookies and other tracking technologies, including information about your browsing behavior, purchase behavior, and other engagement with our Services (see “ Our Use of Cookies” and “ Advertising and Analytics Services Provided by Others” below for further information).
CAN ANGELS & COMPANY COLLECT PERSONAL INFORMATION FROM OTHER SOURCES?

We may collect personal information about you from other sources. For example, we may collect personal information about you from:

  • Other companies when we offer joint promotions and marketing campaigns
  • Other customers who provide information about you, such as to send you a gift or sign up for a refer-a-friend program
  • Advertising networks and cooperatives, demographic companies, analytics companies, data hygiene and append companies and market research companies.
The types of personal information we collect from other sources may include name, contact information, demographic information, product preferences and product purchases.
WHAT WILL ANGELS & COMPANY DO WITH MY PERSONAL INFORMATION?

We use the personal information we collect to provide you with the best possible customer experience. Specifically, we use personal information to:

  • Provide our products and services, complete transactions and as otherwise needed to carry out our ongoing business relationship with you
  • Communicate with you about products, services, contests, promotions and other information, unless you have opted out of such communications (see " Opting Out of Marketing Communications" for more information)
  • Administer and fulfill our contests, sweepstakes, and other promotions
  • Identify, report and repair errors that impair the functionality of our Services
  • Analyze trends and statistics, learn more about your shopping preferences and your interaction with our Services, and improve your shopping experience
  • Detect, investigate, and prevent security incidents and protect against malicious, deceptive, fraudulent, or illegal activity
  • Respond to your comments, questions and requests and provide customer service
  • Personalize and improve the Services and provide advertisements, content or features that match your profiles or interests
  • Link or combine with information we get from others to help understand your needs and provide you with better service
  • Carry out any other purpose described to you at the time the information was collected.
WILL ANGELS & COMPANY SHARE MY PERSONAL INFORMATION?

We may share your personal information for the purposes described below:

  • With our Affiliated Companies. We may share personal information with our holding company, subsidiaries and affiliates for the purposes described in the “ Use of Personal Information” section above.
  • With our Service Providers. We share personal information with our service providers who perform services on our behalf, such as sending communications to our customers, conducting surveys, processing payments, conducting analytics, providing logistics services, etc. We contractually restrict these service providers from making any other use or disclosure of your information.
  • With our Partners. We may share personal information when we partner with another company in a joint marketing program to offer or provide products, services, contests, or promotions to our customers. If you want to opt-out of this sharing, please contact us.
  • With other Entities for Marketing Purposes. We may share your name, postal address, and shopping history with like-minded organizations whose privacy policies meet the Direct Marketing Association's privacy standards, for their direct mail marketing purposes. From time to time we might establish a business relationship with other persons or entities whom we believe are trustworthy and rent, exchange, share and/or cross-reference information, including contact information, demographic information, and purchase history. If you want to opt-out of this sharing, please contact us.
  • In Connection with a Corporate Transaction. Personal information may be disclosed or transferred as part of, or during negotiations of any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization, or financing involving Angels & Company.
  • With our Professional Advisors. We share personal information with our legal, financial, insurance and other advisors in connection with the kinds of corporate transactions described above or in connection with the management of all or part of Angels & Company business or operations.
  • With Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We may share personal information about you, if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of Angel & Company or others.
With Your Consent or at Your Direction. We share personal information with third parties when we have your consent, or you intentionally direct us, to do so. For example, if you decide to participate in certain interactive areas or features of the Services, such as writing a product review, you consent to the disclosure of any personal information you provide in connection with your post.